Customer

Business

New Data Reveals Growth of Black Friday Conversational Customer Communications 

New data from global communications platform Infobip shows customers prefer conversational experiences on the day of Black Friday, driven by rich…

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Business

Netcracker and du Sign Strategic Partnership to Develop GenAI Use Cases for an Advanced Digital Customer Experience

Netcracker Technology and leading telecom and digital services provider du announced today that the two companies will closely collaborate on…

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Technology

Snowflake’s AI Data Cloud for Travel and Hospitality Drives AI Innovation, Enhances Collaboration, and Transforms Customer Experiences 

Snowflake (NYSE: SNOW), the AI Data Cloud company, today announced the launch of the AI Data Cloud for Travel and…

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Business

Aramex and Smartt AI Forge Groundbreaking Partnership to Revolutionize Customer Experience and Operational Efficiency in the Region

Aramex (DFM: ARMX), a global leader in logistics and transportation, renowned for its innovative services tailored to businesses and consumers.,…

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Business

Eaton Expands Presence in Egypt with New Office, Customer Experience Centre and Strategic Partnerships

Intelligent power management company Eaton, is enhancing its presence in Egypt with the opening of a new office in Cairo.…

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Technology

Fortinet Collaborates with AWS to Deliver an Integrated Next-Generation Firewall Solution to Protect Customer Workloads on AWS

Fortinet Continues to Build Cybersecurity Solutions with AWS Services, including AWS Gateway Load Balancer, AWS Outposts, AWS Network Firewall and…

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